Hosting Support

Hosting Support

We offer professional managed WordPress hosting and personalized support for everything from plugin and theme updates to content creation and website management. Just think of us as your in-house web site team. Whether you are setting up a personal blog or running a complex eCommerce store, our hosting support plans will keep your website up and running 24/7, stress-free.

MANAGED WORDPRESS HOSTING INCLUDES:

Our websites are hosted on secure, fast and reliable WP Engine servers. Features and benefits available to all of our hosting clients include the Following:

Staging Area: Have you ever wanted to try out a new plugin or functionality but wasn’t sure if it would break your site? With the click of a button, you can create a staging site to implement any changes, then when you are happy with the changes, one click of a button copies the changes back to your live website within seconds.

Daily Backups and Restore Points: Have you ever made a change to WordPress and wish you could go back in time? No biggie – you can easily go back to several previous versions of your website instantly with just a click of a button. No special backup plugins necessary!

Super Fast Caching and CDN: No need to load bulky and overly complicated caching plugins. Caching comes standard in all hosting packages and a Content Delivery Network (CDN) is available, which means your website will be super fast!

Automatic Malware Removal: Multiple firewalls protect your data from outside threats, and regular automatic malware scanning provides proactive detection and removal malware instantly.

24/7 Customer Support: In addition to receiving technical support from your Techknow Team, you’ll also have direct access to WP Engine’s 24/7 phone support and live chat with their US-based WordPress experts. We’ve worked with many hosting companies and are super happy with WP Engine’s friendly support staff and think you will be too.

FREQUENTLY ASKED QUESTIONS

Do you host & support websites you did not build?

Yes. As long as your website is a WordPress website, we can host and support it. We will run the site through our checkpoint process to ensure it’s compatible with our hosting environment, free of malware, and the theme and plugins are all up to date.

Do you offer a nonprofit discount?

Yes. We offer a 25% discount on all Techknow products and services for 501(c)(3) nonprofit organization. We would request a copy of your IRS designation letter and once it has been received the discount will be applied to all future bills.

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We are passionate about helping our clients with their on-line presence. If you are passionate about growing your business, let our strategies, designs and development help you reach your goals.

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